Patient-centred care without cultural competence - really?

The new mantra in health care today is ‘patient-centred care’.  Despite the many definitions of, and recommendations for patient-centeredness coming out of prestigious institutions, it’s still not clear that existing bureaucracies and delivery systems can effectively support a robust patient-centred ‘movement’ – at least, not without tackling the range of inter-cultural barriers that currently exist.

Health Literacy Tips & Tools - A video for improving communication

This 23-minute video has been widely praised for its clear recommendations for improving communication with patients.

Video 4 - Worlds Apart

Part 4 of a series of 4 videos that show how cultural and linguistic differences...

Video 3 - Worlds Apart

Part 3 of a series of 4 videos that show how cultural and linguistic differences...

Video 2 - Worlds Apart

Part 2 of a series of 4 videos that show how cultural and linguistic differences...

Video 1 - Worlds Apart

Part 1 of a series of 4 videos that show how cultural and linguistic differences...

Ethnic & cultural background impacts experience of community in Vancouver

A few of the 2012 survey findings -